{"id":368,"date":"2020-09-18T19:46:39","date_gmt":"2020-09-18T15:46:39","guid":{"rendered":"https:\/\/www.buildingtheitguy.com\/\/?p=368"},"modified":"2020-09-20T09:18:10","modified_gmt":"2020-09-20T05:18:10","slug":"essential-skills-for-it-support-or-it-helpdesk","status":"publish","type":"post","link":"https:\/\/www.buildingtheitguy.com\/index.php\/essential-skills-for-it-support-or-it-helpdesk\/new-it\/","title":{"rendered":"Essential Skills for IT Support or IT Helpdesk"},"content":{"rendered":"\n

The major confusion among IT studying students are What & Where to start first and where to finish.<\/p>\n\n\n\n


Because we started to believe that our teachers says you need to learn Phyton and Machine Learning, Ethical Hacking or some stuffs (which is the future) Remember these are syllabus’s to get you pass for the exams.<\/p>\n\n\n\n

In reality we lack of awareness, what I mean by that is, we never think about how real IT professional start their careers.
Instead we believe we need to learn all domain knowledge very strong on all area of Programming, Networking and Server Administration and Database etc..<\/strong><\/p>\n\n\n\n

Because I did the same mistake, by believing to learn all area of IT and I end up with procrastination and fatigue without learning any skills during college which suppose to help me to land IT career.<\/p>\n\n\n\n

So how can we fix this gap?<\/p>\n\n\n\n

First research before you believe from someone.<\/strong><\/em><\/p><\/blockquote>\n\n\n\n

My highly recommendation to start your IT careers is to start with IT Helpdesk or IT Support.<\/p>\n\n\n\n

As we mentioned in earlier post,<\/a> I.T has several major path choose what you interested.<\/p>\n\n\n\n

Here are the benefits of doing IT helpdesk technician to start your careers,<\/p>\n\n\n\n